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In safe hands with giropay

With giropay, your payments are treated with the same level of security that you're used to in your bank's online banking services. The established high standards of security and data protection for online banking apply to giropay.

 

 

SECURITY INFORMATION

TREAT REQUESTS BY E-MAIL OR TELEPHONE WITH CAUTION

giropay will never request personal details or ask you for sensitive data (e.g. PIN and TAN or bank details) by e-mail or telephone. Also, giropay will never ask you to install software or apps on your computer or smartphone. And giropay does not send any supposed invoices by e-mail.

Therefore, delete any e-mails from unknown senders with web links, archives and other attachments immediately, and remove the messages from your computer as quickly as possible! By doing so, you will prevent viruses and Trojans from infecting your computer or smartphone. Never click on web links in e-mails! Even if the sender seems familiar, it could be a fraudulent message. Never disclose passwords, login names or other important details, and never trust promises or threats in the subject field! And make sure you have got up-to-date anti-virus software installed!

IMPORTANT NOTICE

Have you received an e-mail purporting to be from giropay or a supposedly commissioned collection agency or law firm with an invoice or payment request?

These e-mails do not originate from giropay GmbH. Please do not open the e-mail attachment under any circumstances. We are in contact with the police investigation authorities about this matter. There is no need to forward the e-mail to us.

 

GIROPAY IS COMMITTED TO MAXIMUM SECURITY

With giropay, you use the secure and familiar method of online banking for payments.

This guarantees that sensitive data (PIN/TAN) is exchanged between you and your bank only, and that no third parties get to see your personal account and transaction information.

GIROPAY SECURITY FEATURES

ENCRYPTED DATA TRANSFER

The URL of all giropay transaction pages always begins with “https” and always uses SSL encryption with extended validation certificates.

MAXIMUM DATA PROTECTION

No third parties can see your personal account and transaction information - and the same applies to giropay.

2-FACTOR AUTHENTICATION

giropay is based on PIN and TAN (two factors), and therefore provides maximum security for access to your online banking.